Everything about billing lives on the Plans page. Charges are approved by you on a Shopify screen and appear on your Shopify bill, so nothing is taken without your confirmation. The card of your current plan carries the badge Current, and Your Current Subscription at the top shows your COD Orders limit and how much of it you have used.
The switch above the plan cards offers Monthly and Yearly, with a Save 10% badge on the yearly side. On yearly, each card shows the full year price with the equivalent monthly figure underneath, so you can compare the two honestly.
If we gave you a code, enter it under Have a discount code? and press Apply before you choose a plan. The app tells you if something is wrong: "Invalid discount code", "This code has expired", "This code has reached its usage limit" or "This code applies to annual plans only". Codes tied to annual billing offer a Switch to Annual button so you do not have to work it out yourself.
Press Select, Upgrade to ... or Downgrade to ... on the plan you want. Shopify opens its own approval page, and confirming it sends you straight back into the app on the new plan. Closing that page instead leaves your plan unchanged. If the page does not open, the app tells you "Could not open billing. Try again or refresh the page."
Switch to Free cancels your paid subscription. It asks first, under the heading Switch to Free plan?, explaining "Your paid subscription will be cancelled. You will keep the Free plan limits. This may take a few seconds to update." Your settings are not deleted, but the Free order limit and the single rule limit apply again.
If you came to us through a partner, the Affiliate program tracking card takes their Partner ID so the referral is tracked. Read the warning before you save: "This field can only be set once."
Check your order usage before you downgrade, so you do not drop below what you actually use.
SMS credits are bought separately and are not part of the plan charge.
Stuck on any of this? Open the chat in the bottom right corner of the app and we will help you set it up.
