Both of these are added the same way as any other custom field, from Add custom field on the Form customization tab. Both sit under the Conversion section of the picker. Cash on delivery buyers often do not know your store, and a short reassurance strip answers a question they have not asked.
Pick Trusted badges. Badges are grouped into five categories, Delivery, Security, Sustainability, Trust and Warranty. How many you may pick depends on your plan: Standard and Premium allow up to four from any category, Free and Basic allow one, chosen from three badges in the Warranty category. Choose the ones that are true for your store, then edit each badge's Title and Subtitle so they say something specific rather than generic.
Max badges to show controls how many of your selected badges are displayed. It offers 1 to 4 on Standard and Premium, and is fixed at 1 below that. On Free and Basic the card also carries a banner that stays there whatever you do, reading "To show more trust badges, upgrade your plan to Standard.", with an Upgrade plan button. The badges you cannot use are greyed out, and hovering one shows the tooltip Available on Standard plan.
Under the styling controls you set Section title with its alignment, style and font size, plus Text color, Icon color and Section background. Keep it quieter than the purchase button.
Pick Countdown timer. Set a Label and a Duration (minutes), then pick one of four colour presets under Countdown style. They are plain colour swatches with no visible labels, so hover one to read its name: Red urgency, Flash sale, Green deal or Purple promo. You can override the font size, border radius, background, border colour, text colour and alignment. Use it for a real deadline, such as same day dispatch.
Check the form preview after adding either block: both take vertical space on a phone.
Translate badge titles and the timer label on the Translations tab, under Custom fields.
Compare form conversion rate in Analytics before and after, so you know whether the block earns its place.
Stuck on any of this? Open the chat in the bottom right corner of the app and we will help you set it up.
